Enhance your ability to understand and encode messages by selectively focusing on important words, whether you're communicating over the telephone, face-to-face, or
in hybrid settings.
in hybrid settings.
Selective Listening Techniques:
- Practice tuning in to the key words and phrases in conversations.
- Focus on extracting essential information while filtering out distractions.
- Use active listening skills to demonstrate understanding and engage with the speaker effectively.
Effective Encoding Strategies:
- Learn to encode messages clearly and concisely, emphasising the most important points.
- Prioritise relevant information and structure your communication for maximum impact.
- Use techniques such as summarising and paraphrasing to reinforce key messages.
By mastering selective listening and effective message encoding techniques, you'll become a more proficient communicator capable of understanding and conveying important information across various communication channels and settings.